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SAP CRM manufactured by SAP SE is integrated customer relationship management software suitable for midsize and large organizations across all industries and sectors. This enterprise application automates, manages, analyzes and integrates user interaction activities for sales, marketing, and customer service at every touch point during the business customer interaction. Apart from these core functionalities, SAP CRM is one step ahead in providing additional tools and services for personalization, customer analytics, social media, collaboration and e-commerce that in turn drives Omni-channel customer engagement.

SAP CRM solutions help Organizations to generate growth and operational excellence. The new SAP CRM systems are designed to centralize and store massive volumes of customer and prospect data from their social media activity to contact history while making it available in real time.

Companies that use SAP CRM:

  • Patterson Companies Inc.
  • Ivoclar Vivadent Inc.
  • KitchenAid
  • Miggy Foods
  • Oxy

Companies Using SAP CRM, Market Share & Customers List

CRM Market Share (in %)

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SAP CRM Customers by Country

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Companies Using SAP CRM, Market Share & Customers List

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