Pega CRM is a unified platform to pave the path for real-time engagement with customers. The solution infuses real-time AI in every conversation with the customer. The sales media manager is one of the crucial features in the software that helps find the right opportunity in the sales pipeline and others.
It is a developed software that has its customer service modules that are integrated with the CRM, marketing and the sales functionalities. The Pega CRM solution is useful for the mid-sized and the non-profit organizations. Besides that, it has a number of users among the small-sized businesses. The solutions have business process automation, which can be significantly administered internally. It is highly flexible and compatible to be used in any systems. It is highly BPM centric and offers efficient services to industries with great complexity. Most of the industry users are from healthcare, financial services and insurance. The solution is supported by different operating systems such as Windows 2000, Windows 7, Windows 8, Windows XP, and others. The software has multi-channel customer recognition capacities for providing complete facilities for efficient data capturing. The software has gained popularity in markets such as United States. Australia and United Kingdom.
The benefits of Pega CRM are that it offers end-to-end automation and the capabilities of the latest technologies helping bring the right insights for driving the right communication with the customer. The user can develop a web application without writing any code, which implies even the user who doesn’t have coding knowledge can also easily develop the application. But the software has specific limitations which is that for adapting to a certain need of every application developed the user has to adapt to the limitations of the tool. It provides fewer insights into the secure connections inside the email servers, which is a necessity.
Companies that use Pega CRM
|T-Mobile||www.t-mobile.com||$80 Billion||United States|
|SiriusXM||www.siriusxm.com||$23 Billion||United States|
|Maximus||www.maximus.com||$4 Billion||United States|
|Blue Cross & Blue Shield of Rhode Island||www.bcbsri.com||$1 Billion||United States|
|LabCorp||www.labcorp.com||$16 Billion||United States|
Companies Using Pega CRM, Market Share & Customers List
CRM Market Share (in %)
Number of Pega CRM Customers Based on Different Selects
Records Available by Segment
Total Postal Universe
Total Emails Available
Total Phone Numbers
Companies Using Pega CRM (Sample Data)
|Company Name||Website||Address||Address 1||City||State||Zipcode||Country||Phone Number|
|Athora Holding Ltd||www.athora.com||Ide*ti*n Ho*se, F*rst Fl*or, 9* Pitts Bay Road||Pembroke||HM08||Bermuda||1 441*78*60*|
|CMC Markets UK PLC||www.cmcmarkets.com||1*3 Hou**sditch/td>||London||EC3A 7BX||United Kingdom||44 20*17*82*0|
|Automobile Association Developments Ltd||www.theaa.com||Fa*um Ho*se, B*si*g View||Basingstoke||RG21 4EA||United States||44 3*33*644*4|
|Health Alliance Plan||www.hap.org||2*50 W*st G**nd Boul**ard||Detroit||MI||48202||United States||(3*3) 8*2-8**0|
|The people of The United Methodist Church||www.resourceumc.org||8*0 12th Av*nu* South||Nashville||TN||37203||United States||(8*8) 3*6-3**2|