KANA Software Customers List

KANA Software

This CRM offers cloud solutions for large organizations and the mid-sized businesses. It unifies the context for the customer journeys in the mobile and the social experience. The software has an integrated suite of customer service applications, so that users can enjoy the benefit of web self-service, email, call center and the chat system. This customer relationship management software has different features such as secure messaging, email response management, web collaboration, contact center support, service resolution management, email escalation, customer self service and others.

It manages the customer engagement across different channels. It’s enterprise product is known as a unified platform supports both customer self-service as well as the agent-based scenarios. Some of the top Kana solutions are Kana Response Live, Kana IQ, Kana contact center and Kana Response. The solution has now been serving almost 600 companies across the world. Some of the industries that are leveraging this software are retail, healthcare, computer software, financial services, insurance, banking and others. It is known to have served many of the government agencies. It guides to the right answers, agents are seen more productive and the overall journey of the customer completely stays on the path desired by businesses. The strategic partnership of this software with the others is visioned as the strengthening of the global customer service solutions.

There are different Kana CRM products such as call center solutions, industry solutions, web self-service solutions, email and eService solutions. The benefits are that it offers an innovative approach in offering quality customer service solutions. Kana’s technology model is the on-premise one. As it is built on the open standards, it offers the best integration service; the software is rightly serving many customers such as HSBC, Bank of America, Sony, HP, eBay, Wells Fargo, Dell, Travelocity, Disney, Staples and others across the world.

Companies that use Kana Software

Company NameWebsiteContact InfoRevenue
Eskom Holdings SOC Ltdwww.eskom.co.zaSouth Africa$10 Billion
Hallmark Cardswww.hallmark.comUnited States$3 Billion
Maritzwww.maritz.comUnited States$715 Million
UnitedHealth Groupwww.unitedhealthgroup.comUnited States$287 Billion
Stifel Financial Corp.www.stifel.comUnited States$4 Billion

Companies Using KANA Software, Market Share & Customers List

CRM Market Share (in %)

No Data Found

Number of KANA Software Customers Based on Different Selects

KANA Software Customers by Country

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KANA Software Customers by State-wise in the USA

No Data Found

KANA Software Customers by Industry

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KANA Software Customers by Revenue

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KANA Software Customers by Employee Size

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Records Available by Segment

5,126

Total Contacts

5,126

Total Postal Universe

1,508

Total Emails Available

2,254

Total Phone Numbers

Companies Using KANA Software (Sample Data)

Company NameWebsiteAddressAddress 1CityStateZipcodeCountryPhone Number
Eskom Holdings SOC Ltdwww.eskom.co.zaPO Box 1**1Johannesburg2001South Africa2* 86*037**6
Hallmark Cardswww.hallmark.com25** Mc*e* StreetKansas CityMO64108United States(8*6) 2*4-**11
Maritzwww.maritzglobalevents.com*3*5 North Hig**ay D**veSt. LouisMO63099United States(*36) 82*-10**
UnitedHealth Groupwww.unitedhealthgroup.comP.O. Box 1**9MinneapolisMN55440United States(80*) *28-5**9
Stifel Financial Corp.www.stifel.com5*1 No**h Bro**waySt. LouisMO63102United States(31*) 3*2-225*

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