Microsoft Dynamics 365
MS Dynamics 365 enables to transform the businesses with the combination of both CRM and ERP technology. It provides many benefits like intelligent solutions for customer service, automated process to drive growth for sales, built-in solution to identify any upcoming service issue and preventing it with suitable and effective measures. MS Dynamics 365 combines sales and marketing for connecting customer experience. It makes an environment to provide an absolute view of the customers. The software can personalize each of the experience of customers on a global scale. It has tight integration with other Microsoft applications.
Companies mainly relying on Office 365 and outlook, or which runs on Azure provides beneficial integration with MS Dynamics 365. MS Dynamics 365 is available in two editions which are business and enterprise. Companies have the option to choose from Microsoft Dynamics 365 applications which are customer insights, finance and operations, retail, project automation, marketing, talent, sales, field service, and customer service. The main advantages which MS Dynamics 365 provide are that it is productive, adaptable, intelligent, and purpose built.
It provides the capability to view and edit records, create offline drafts, view and create new contacts, build offline mobile profiles and customize the synchronized filters. Companies need positive customer experience to retain them. Intelligent customer engagement process builds the brand, make loyal customers; and MS Dynamics 365 is one of the active solutions to build long-lasting relationships with the customers.
Companies Using Microsoft Dynamics 365, Market Share & Customers List
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Companies Currently Using Microsoft Dynamics 365(Sample Data)
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