The Convergys CRM combines and enhances the Microsoft Dynamics CRM platform. The smart suite facilitates in transforming the business with a comprehensive support system.
The Convergys CRM offers the features such as a consolidated view for the customer service representatives, including all the details such as the customer details, products, equipment, billing information, and other related crucial activities. It helps the customers to move between different segments and support channels. The ability to view the products based on the service location is one of its essential features. The consistent experience at all the touch points helps in the right competitor differentiation.
The benefits of the Convergys CRM is that it helps in the right communication process for the best business results.
Companies Using Convergys, Market Share & Customers List
CRM Market Share (in %)
Number of Convergys Customers Based on Different Selects
Records Available by Segment
Total Postal Universe
Total Emails Available
Total Phone Numbers
Companies Using Convergys (Sample Data)
|Company Name||Website||Address||Address 1||City||State||Zipcode||Country||Phone Number|
|L.A. Care Health Plan||www.lacare.org||**55 W *th Str**t||Los Angeles||CA||90017||United States||(*7*) 4*1-**73|
|Mutual of Omaha||www.atlantaeats.com||3**0 M**ua* of O**ha Pla**||Omaha||NE||68175||United States||(4*2) **2-7**0|