Amdocs CRM Customers List

Amdocs CRM

Amdocs CRM is one of the leading marketing CRM systems which help in meeting the needs of the communication industry. It supports the product lifecycle management and a fully integrated back and front office. The solution also creates one-to-one interaction with the customer, having a unified view of interactions with the communication provider.

The CRM also ensures the seamless interaction among the websites, call centers, and sales teams. The web-driven interfaces and the hierarchical capabilities support the online self-service, increased customer satisfaction, and reduced reliability on the contact center. The broad portfolio of CRM products includes solutions such as customer satisfaction, billing, content revenue management, support, customer relationship management, service fulfillment, marketing, ordering, and others. The modules which the Amdocs CRM includes are ClearQuality, ClearSales, ClearSupport, and ClearLogistics.

The key features of Amdocs CRM are that it is customer-centric, has click to order, sales quote order, smart agent desktop, and other features. The benefits are that it reduces the implementation costs, including the total cost of the ownership. The CRM also ensures that marketing and customer service representatives have a comprehensive understanding of the preference and customer experience. The solution also enables the service providers in reducing call times in the contact centers and also reducing the operational costs by blending the customer information into one system for having a 360-degree view of the customer. The CRM also reduces the implementation risk with a proven delivery track record.

Companies that use Amdocs CRM

Company NameWebsiteContact InfoRevenue
CenturyLinkwww.centurylink.com(318) 388-9000$19 Billion
AWSaws.amazon.com(206) 266-1000$45 Billion
DIRECTVwww.directv.com(800) 531-5000$22 Billion
MetroPCSmetrobyt-mobile.com(800) 937-8997$3 Billion
Telefonicaus.telefonica.com(305) 925-5300$7 Million

Companies Using Amdocs CRM, Market Share & Customers List

CRM Market Share (in %)

Company NameMarket Share
Salesforce19.5%
SAP8.3%
Oracle5.5%
Adobe5.1%
Microsoft2.7%
Others58.9%

Number of Amdocs CRM Customers Based on Different Selects

CountryNo. of Customers
United States1865
Canada106
United Kingdom180
Australia78
Germany65
India69
StateNo. of Customers
California403
New York188
Texas136
Illinois98
Florida96
Massachusetts90
Pennsylvania65
Georgia60
Virginia56
New Jersey55
Ohio50
Colorado49
Washington47
North Carolina42
Michigan39
Maryland37
Arizona30
Indiana26
Wisconsin25
Connecticut24
Missouri24
Tennessee23
Oregon22
Utah22
District of Columbia18
South Carolina11
Iowa10
Kansas10
Kentucky10
Louisiana10
Nevada10
Alabama9
New Hampshire9
Oklahoma8
Nebraska7
Arkansas5
Delaware5
Idaho5
Maine5
Rhode Island5
Minnesota3
New Mexico3
Vermont3
Hawaii2
Mississippi2
Montana2
South Dakota2
Alaska1
North Dakota1
West Virginia1
Wyoming1
CategoryMarket Share
Services1061
Finance, Insurance, Real Estate477
Retail Trade427
Transportation & Public Utilities409
Manufacturing338
Public Administration211
Wholesale Trade88
Construction47
Mining9
Agriculture, Forestry, Fishing7
Revenue (in USD)No. of Companies
0M-1M157
1M-10M756
10M-50M855
50M-100M469
100M-200M374
200M-1000M476
>1000M642
Employee SizeNo. of Customers
1-10173
11-50384
51-200349
201-500261
501-1000165
1001-5000434
5001-10000738
>10000570

Records Available by Segment

18,751

Total Contacts

18,751

Total Postal Universe

15,133

Total Emails Available

15,897

Total Phone Numbers

Companies Currently Using Amdocs CRM (Sample Data)

Company NameWebsiteAddressAddress 1CityStateZipcodeCountrySIC CodeSIC Industry
Altice USAwww.alticeusa.com1**1 Ste**rt A*e*u*BethpageNY11714United States4813Telephone Communications, Except Radiotelephone
Comcast Centerwww.corporate.comcast.com**01 Jo*n F Ke**ed* B**le**rdPhiladelphiaPA19103United States4841Cable and Other Pay Television Services
Duck Creek Technologies Incwww.duckcreek.com1*0* J*n*s S*ree*BolivarMO65613United States7372Prepackaged Software
Highbrow Technologieswww.highbrow-tech.com16*** N**th*ast *th St*eetBellevueWA98008United States7379Computer Related Services
Logic Rulewww.logicrule.com*090* N*rt* Ea** 8th St*e*tSuite 1000BellevueWA98004United States7379Computer Related Services

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