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Salesforce Sales Cloud focusses on enhancing the performance of sales team thus increasing the number of sales. It directs the process to achieve the key business goals such as closing more deals, closing it faster, and making quicker decisions. Salesforce Sales Cloud compiles the complete sales information at one place, giving insights about the customer’s behavior, preferences and probable future actions. It even dispenses the alert when found a good lead. The real-time business reports of the company can be checked.
Salesforce Sales Cloud is one of the leading platforms to achieve customer success. It includes details such as leads, accounts, contracts, price books, campaigns, quote, contacts, opportunities, contracts and many more. The Sales Cloud is designed to meet the tracking process of sales from beginning till the end.
The vital features of Salesforce Sales Cloud are contact management, opportunity management, lead management, territory management, sales forecasting, workflow and approvals, files sync and share, sales performance management, partner management, and reports and dashboards. The additional features are AI empowered sales analysis, marketing automation platform, which is Pardot integrated with Einstein, new billing process with Lightning sales platform. The integration of Einstein and Pardot increases the collaboration between the sales and marketing department. This makes the sales deal closure process move in the right direction, with better coordination thus giving a better output.
