PeopleSoft CRM Users List

PeopleSoft CRM is a part of Oracle’s PeopleSoft product suite which helps in managing customer relationship process. The key features which it has are customer analytics tool, relationship data warehouse, marketing tool to generate leads and increase sales, application tool, management tool for order and sales opportunity, CRM portal tool for aggregating and accessing CRM data. The software helps the companies to handle their relationship with the customers. It aligns the industry business processes, customer strategies, timeline, budget and user expectations for efficient customer relationship management. The software has an overall solution for delivering the best industry practices, flexible customer model, and integrated platform resulting in less customization, and configuration.

The customer strategies are planned and executed across different channels through intelligent actions. One can get access to view customer performance by planning a precise strategy with the help of this software. The performance can also be tracked in real-time basis giving a clear picture of the output. The benefits of PeopleSoft CRM integration are that it improves usability by 36 percent, performance by 30 percent, installment process faster by 49 percent and implementation time lesser by 26 percent. It helps in a profound understanding of the customers and maintaining a high standard of customer relationship management process by increasing and optimizing the operational efficiency.