Live Chat Software Customers List

Live Chat Softwares We Track

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    Live Chat software is an offline customer service web service to live support, help desk software with web analytics capabilities. It is commonly used to provide immediate support and information to clients and customers allowing them to interact with businesses through real-time live support. Using Live Chat for customer service can be rewarding and on the contrary be a huge hassle if used unwisely.

    Where is Live Chat used?

    Live chat is the quickest methods of customer service; hence there has been an increasing number of companies using the software. Irrespective of the industry, variant businesses are using different channels and products to provide quickest, most accessible and simplest form of support.

    Live chat is used across various verticals in their daily operations. To name a few are, e-commerce, travel & hospitality, medical professionals, automotive, airlines, education, real estate, web hosting companies and many more.

    Global Live Chat Software Market Share (%)

    Company Name Market Share
    Zendesk Chat 31.64% 16.72%
    LiveChat 13.00%
    LivePerson 9.00%
    Others 29.64%