Freshdesk Customers List

Freshdesk works on a SaaS-based solution, it is easy to use and intuitive UI and offers automation and reporting capabilities. Some of the features of Freshdesk include prioritizing and keeping track of conversations, prioritizes and assigns tickets, so your users never lose track of the chat. It works together as a team to efficiently resolve customer problems. Freshdesk unifies and manages all support related communications from multiple channels on a single platform. It leverages built-in capabilities to automate repetitive tasks and increases the team’s productivity. The software creates a self-service experience for customers with knowledge base forums. It completes customization capabilities with workflows, customer portals, agents’ portals and more.