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Freshdesk

Freshdesk is an Intuitive, affordable and feature-rich customer support software. The current version of Freshdesk is fundamental and is suitable for small teams. It consists of multichannel capability and integrated gamification mechanics to supercharge agent productivity and smart automation. This chat solution presents users with the easiest solution to manage customer queries in the most efficient way possible. The online cloud-based customer service software provides helpdesk support with smart automation to get things done faster and more precise. This software ensures enterprise-grade security with comprehensive audits of networks, systems, and regulatory compliances to protect products and platform.

Freshdesk works on a SaaS-based solution, it is easy to use and intuitive UI and offers automation and reporting capabilities. Some of the features of Freshdesk include prioritizing and keeping track of conversations, prioritizes and assigns tickets, so your users never lose track of the chat. It works together as a team to efficiently resolve customer problems. Freshdesk unifies and manages all support related communications from multiple channels on a single platform. It leverages built-in capabilities to automate repetitive tasks and increases the team’s productivity. The software creates a self-service experience for customers with knowledge base forums. It completes customization capabilities with workflows, customer portals, agents’ portals and more.

Companies that use Freshdesk

Company Name Website Revenue Contact Info Location
Biztalk 360 www.biztalk360.com $23 Million +44 1689 666575 United Kingdom
Chargebee www.chargebee.com $105 Million (877) 303-1133 United States
Cisco www.cisco.com $50 Billion (408) 526-4000 United States
Earth911 www.earth911.com $5 Million (972) 464-0004 United States
Judson University www.judsonu.edu $58 Million (847) 628-2500 United States
Unicef www.unicef.org $6 Billion (212) 326-7000 United States
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Companies Using Freshdesk, Market Share & Customers List

Live Chat Market Share (in %)

Number of Freshdesk Customers Based on Different Selects

Freshdesk Customers by Country

Freshdesk Customers by State-wise in the USA

Freshdesk Customers by Industry

Freshdesk Customers by Revenue

Freshdesk Customers by Employee Size

Records Available by Segment

65,457
Total Contacts

65,457
Total Postal Universe

58,637
Total Emails Available

61,318
Total Phone Numbers

Companies Currently Using Freshdesk (Sample Data)

Company Name Website Address Address 1 City State Zipcode Country Phone Number Employee Size Revenue Size (USD) SIC Code SIC Industry
7-Eleven www.7-eleven.com **00 Ha**be**y Rd Irving TX 75063 United States (**2) 8*8-7**1 **8** 5541 Gasoline Service Stations
American Express www.americanexpress.com **0 V**ey Str**t New York NY 10285 United States (2**) 6**-20** **000 **.6 B 6141 Personal credit institutions
Lesley University www.lesley.edu ** E**rett Str**t Cambridge MA 2138 United States (6**) 8*8-96** **3 8221 Colleges, Universities, and Professional Schools
Perry Auto Group www.perryautogroup.com **05 W Ehr**gh**s St Elizabeth City NC 27909 United States (**2) 3**-91** **5 *5 M 5511 Motor Vehicle Dealers (New and Used)
SolarCity www.solarcity.com **55 Cl**rv**w Way San Mateo CA 94402 United States (**5) 8**-76** **24* **0.3 M 1771 Concrete Work

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