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Avaya is a business telephony solution that help in the communication process. It helps in connecting the employees via the right collaboration through audio and video. The system put communication at the right place by making the migration to SIP efficient and flexible. The system provides the capabilities where the interoperation process of the communication systems helps the users in the real-time connection and connect them anywhere across the world.
The system has Avaya session manager, Avaya aura system manager, Avaya aura presence services, Avaya aura application enablement services, and Avaya aura communication manager. It thus makes the communication effective and streamlined.
The major features of Avaya are scalability, open and standard based, unified communications, reliability, investment, and total cost of ownership. The benefits of Avaya are that it helps in providing better security, improve productivity, helps in customer engagement, improves customer experience, and in the complete digital transformation.
