Mitel is the global provider of business communications and collaboration software. Its innovations make it easier for connecting and collaborating by reducing the costs. It provides simplicity and flexibility in the current dynamic world. With the cloud-ready software, Mitel delivers powerful advanced communications and collaboration capabilities.
Mitel is one of the effective business phone systems, as it is a traditional phone solution offering comprehensive contact center services. With the Mitel’s cloud-based solutions, one can:
- Access the calls, CRM data, texts, and other information
- Take advantage of the advanced call routing by the service level and customer identity
- Connect and interact with the coworkers remotely
- Add and upgrades to the system effortlessly and instantly
- Manage multiple phones for several locations
The Mitel collaboration software keeps the workforce connected with video calling, voice, and instant messaging. With the help of the software, callers can invite more people to the conference line, record the calls, retain the conversation history, etc. The solution even offers the tools for configuring rules and prioritizing the call routes. Users can also design the flexible models for the call overflows.
Some of the benefits of the Mitel are that it increases productivity, ensures a smooth business process, and benefits the customers.