Salesforce Commerce cloud is a cloud-based software as a service (SaaS) solution. The top features which it has are a seamless upgrade, scalability, product roadmap, and a suite of cloud services. As Salesforce commerce is a cloud-based product, it can adapt itself to meet the high traffic demand. This platform is popular among the retailers as it provides them with the ability to deliver unique shopping experiences.

Salesforce Commerce cloud has mainly three capabilities which are Commerce Cloud Digital, Commerce Cloud Einstein, and Commerce Cloud Order Management. Commerce Cloud Digital allows retailers to create and coordinate the online experience of the shopper. They can launch and manage their websites which is web and mobile responsive. Commerce Cloud Einstein enables AI-powered commerce. This eliminates the need for data scientist as Commerce Cloud’s Einstein powered capabilities transforms the data into real-time intelligent actions. Commerce Cloud Order Management has integrated AI to order and make the pickups matching the inventory. Retailers can be benefitted with this feature as it helps them to process the orders and direct them to optimize the inventory.

Salesforce Commerce cloud ensures unified customer experience, improves the agility of business thus driving higher revenue. The advantages of commerce cloud are that it facilitates a process where data and services can be used on different platforms, has effective solutions for in-store business processes, order management, POS, and digital commerce.

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