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Salesforce Community Cloud

Salesforce Community Cloud is a platform to connect and facilitate smooth communication between the employees, customers, and partners. It supports CRM and provides different channels to find information and communicate with other customers. A community cloud is an infrastructure which enables collaboration among organizations. It helps in building community spaces to connect, and collaborate. Communities are used to drive more sales with the connection of employees, distributors, suppliers, and resellers. It also helps in managing workflow, and engagement at a single place. The community is responsible to deliver world-class service to the customers by giving them the required platform.

The benefits which Salesforce Community Cloud provides are to enhance brand experience, inculcate a culture of collaboration, and empower the users. The other benefits are personalization, i.e., suggesting connection to experts, and groups. The recommendations can be based on behavior, interests, and needs. This helps in building good participation of the community. One can customize the community cloud for reflecting the brand and community experience. They can even collaborate via mobile from anywhere.

Companies that use Salesforce Community Cloud

Company Name Website Revenue Contact Info Location
Lyft $2 Billion (844) 250-2773 United States
NBA $8 Billion (212) 407-8000 United States
NBC $34 Billion (212) 664-4444 United States
Netapp $6 Billion (408) 822-6000 United States
Philips $32 Million (203) 351-5000 United States

Companies Using Salesforce Community Cloud, Market Share & Customers List

Collaboration Software Market Share (in %)

Number of Salesforce Community Cloud Customers Based on Different Selects

Salesforce Community Cloud Customers by Country

Salesforce Community Cloud Customers by State-wise in the USA

Salesforce Community Cloud Customers by Industry

Salesforce Community Cloud Customers by Revenue

Salesforce Community Cloud Customers by Employee Size

Records Available by Segment

Total Contacts

Total Postal Universe

Total Emails Available

Total Phone Numbers

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