Salesforce Community Cloud
Salesforce Community Cloud is a platform to connect and facilitate smooth communication between the employees, customers, and partners. It supports CRM and provides different channels to find information and communicate with other customers. A community cloud is an infrastructure which enables collaboration among organizations. It helps in building community spaces to connect, and collaborate. Communities are used to drive more sales with the connection of employees, distributors, suppliers, and resellers. It also helps in managing workflow, and engagement at a single place. The community is responsible to deliver world-class service to the customers by giving them the required platform.
The benefits which Salesforce Community Cloud provides are to enhance brand experience, inculcate a culture of collaboration, and empower the users. The other benefits are personalization, i.e., suggesting connection to experts, and groups. The recommendations can be based on behavior, interests, and needs. This helps in building good participation of the community. One can customize the community cloud for reflecting the brand and community experience. They can even collaborate via mobile from anywhere.
Companies that use Salesforce Community Cloud
|Company Name||Website||Revenue||Contact Info||Location|
|Lyft||www.lyft.com||$2 Billion||(844) 250-2773||United States|
|NBA||www.nba.com||$8 Billion||(212) 407-8000||United States|
|NBC||www.nbc.com||$34 Billion||(212) 664-4444||United States|
|Netapp||www.netapp.com||$6 Billion||(408) 822-6000||United States|
|Philips||www.usa.philips.com||$32 Million||(203) 351-5000||United States|
Companies Using Salesforce Community Cloud, Market Share & Customers List
Collaboration Software Market Share (in %)
Number of Salesforce Community Cloud Customers Based on Different Selects
Salesforce Community Cloud Customers by Country
Salesforce Community Cloud Customers by State-wise in the USA
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Salesforce Community Cloud Customers by Industry
Salesforce Community Cloud Customers by Revenue
Salesforce Community Cloud Employee Size
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Records Available by Segment
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