IBM Sterling Commerce is a complete suite of B2B integration and eCommerce solutions, designed to help businesses of different sizes and optimize customer experiences. The solution enables the users to synchronize the information, which flows with the business community. It governs the data transfer, provides omnichannel customer experiences, and helps in managing the supply chain.
The top features which IBM Sterling Commerce has are customer engagement, B2B integration, managed file transfer, and supply chain management. Some of the products of IBM Sterling Commerce for connectivity and integration are IBM Sterling Gentran, IBM Sterling B2B Integrator, IBM Sterling File Gateway, and IBM Sterling Connect.
The IBM Commerce acts as a comprehensive order management application, providing solutions to the customer order management business scenarios. The order management involves managing the product, payment details, fulfillment, customer associated with the order. This distributed order management system is the hub to connect all the systems. It is designed specifically for integrating with other applications and serve information to the other channels as well.