-
What is Pipedrive CRM?
Pipedrive is a customer relationship management system targeted towards small to medium-sized businesses. -
What are some Pipedrive CRM features?
Some of the features of Pipedrive include workflow automation, lead and deal management, mobile app integration, visual sales pipeline, and email communication tracking. -
What is the market share of Pipedrive CRM?
Pipedrive has a market share of 1.79% in the CRM industry. -
What are the companies that use Pipedrive CRM?
Some companies that use Pipedrive CRM include Mercado Libre, Socionomera, 360 Payments, DashThis and Hooray HR.
Key Takeaway: Pipedrive CRM is used by various companies, especially in the software development and IT services industry. Despite having a small market share, it serves over 18000 customers currently and has worked with over 100,000 companies. It is a all-in-one, comprehensive CRM solution for companies that want to boost their outreach and visually track their sales pipeline.
Introduction
Sales are the most essential part of a business, as they generate the revenue required for survival, growth, and sustainability. Understandably, managing the sales process becomes the business’s top priority. This is where the need for CRM software built specifically for sales pipelines arises. Pipedrive CRM aims to address this problem for most businesses.
This blog gives a brief Pipedrive CRM overview, explaining why businesses use it to manage their sales pipeline. It also includes sections on the software’s features, market share, list of companies using it, and an industry-wise analysis of said companies.
If you’re searching to purchase a curated list, check out our Pipedrive CRM Customers List.
What is Pipedrive CRM?
Pipedrive’s customer relationship management system is built specifically for the sales pipeline, helping businesses manage leads, track sales activities, and close more deals. Essentially, it enables companies that use Pipedrive CRM to collect data in a single platform and streamline the entire sales process. It can also send automated follow-ups and timely responses to active leads in the sales funnel.
Setting up Pipedrive is very simple. Businesses can import their existing data and add marketplace integrations to qualify the best leads. It can integrate with hundreds of tools and apps, including but not limited to Facebook, Zapier, Xero, Trello, and Zoom. Once implementation is complete, external calendars can be synchronized to start scheduling activities and create deals.
Managing customer relationships becomes effortless with Pipedrive CRM software.
What are the features of Pipedrive CRM?
Here are some Pipedrive CRM features appreciated by most companies using Pipedrive CRM:
- Visual Sales Pipeline: It provides users with a clear understanding of the buyer’s journey throughout the sales process. Each stage of the pipeline is visually represented for users to easily track their tasks and sales activities. Visual tracking of activities helps them identify sales opportunities quickly and avoid potential bottlenecks. This ensures that all qualified leads reach the end of the sales funnel till the deal is closed.
- Email and Communication Tracking: Pipedrive offers full integration of the user’s inbox with the CRM platform. Users can link emails to specific deals, leads, or projects, making it easier to track communication history for each deal. Other features include contacts syncing from Google and Microsoft, pre-built templates, follow-up sequences, engagement metrics, and tools for sending bulk email campaigns.
- Lead and Deal Management: Pipedrive CRM software has tools to manage leads at separate stages of the sales lifecycle. The sales team can segment incoming leads to focus on specific lead stages. It has a separate leads inbox that stores and nurtures early inquiry leads that are still at the top of the sales funnel before they become formal deals. Active deals are handled separately through the stages of prospecting, qualification, proposal, and negotiation.
- Workflow Automation: Users can set up automated workflows and trigger events to complete tasks in the background without manual intervention. Tasks that are repetitive and time-consuming, such as manual data entry, can be handled by Pipedrive. Users can also set up campaign automation with email templates, chatbots for lead nurturing, automatic lead scoring, and lead assignment for revenue forecasting.
- Mobile App Integration: Pipedrive offers a CRM mobile app compatible with both iPhone and Android. The sales team can use the app on the go to respond to emails and connect with leads on simple messaging platforms. The entire customer lifecycle can be accessed from a single mobile device. So, for companies that use Pipedrive CRM, workflows become easier, decisions can be made faster, and deal status can be quickly checked.
What is the Market Share of Pipedrive CRM?
Pipedrive has a 1.79% market share in the sales management and CRM software industry. It is typically ranked among the top 10 to 15 players, competing with other vendors such as HubSpot, Zoho CRM, Nimble, Nutshell, and Insightly.
List of Companies Using Pipedrive CRM
| Company | Website | HQ | Employees | Revenue | Industry | Links |
|---|---|---|---|---|---|---|
| Mercado Libre | www.mercadolibre.com | Buenos Aires, Argentina | 63,859 | $8,800 Million | Internet Publishing | A case study shows how Mercado Libre implemented three pipelines by Pipedrive. |
| Flowbird | www.flowbird.com | Neuilly-sur-Seine, France | 699 | $176 Million | Software Development | A success story shows how Flowbird chose Pipedrive for its affordability. |
| Socionomera | www.socionomera.se | Malmo, Sweden | 34 | $8.5 Million | Recruitment Services | A customer success story shows Socionomera used it for recruitment automation. |
| 360 Payments | www.360payments.com | Campbell, California | 70 | $5-25 Million | Financial Services | A customer story shows how Pipedrive helped increase their net income. |
| DashThis | www.dashthis.com | Québec, Canada | 22 | $2-5 Million | Software Development | A client testimonial shows how they used it to create unbeatable customer experiences. |
| Spark Interact | www.sparkinteract.au | Sydney, Australia | 18 | $1-5 Million | Advertising Services | A Pipedrive story shows how Spark Interact used it to boost revenue. |
| Hooray HR | www.hoorayhr.io | Utrecht, Netherlands | 17 | $1-5 Million | Software Development | A case study shows how they used it to close deals faster with Pipedrive. |
| Bikeep | www.bikeep.com | San Francisco, California | 32 | $1.3 Million | Urban Transit Services | A customer success story shows how they use Pipedrive to keep customers engaged. |
| Forge | www.joinforge.co | Charlottesville, Virginia | 219 | $421K | Higher Education | A testimonial shows how Forge saw a rise in operational efficiency. |
| Social Burro Inc. | www.socialburro.com | Brevard, North Carolina | 2 | $156K | Advertising Services | A case study shows how Social Burro used it to triple their revenue. |
Find Your Next Customer With Our Pipedrive CRM Customers List.
How do Companies in Different Industries Utilize Pipedrive?
Internet Publishing Industry
The internet or digital publishing industry uses Pipedrive to manage advertising sales, media revenue and sponsor relationships.
Mercado Libre
| Headquarters | Argentina |
| Revenue | $8,800 Million |
| Employee Count | 63,859 |
Mercado Libre is an Argentine e-commerce giant incorporated in Delaware, United States. It has operations in over 18 Latin American countries.
A case study shows how Mercado Libre’s e-commerce unit, Mercado Shops used the CRM for pre-sales, new business and farming. They quickly adapted to the intuitive user interface and used organized data in the system to make decisions.
Software Development Industry
The software development industry use Pipedrive to gain more visibility in the sales funnel and use corresponding data to boost their conversion rates.
Flowbird
| Headquarters | France |
| Revenue | $176 Million |
| Employee Count | 699 |
Flowbird is a CRM consulting agency that deals with the automation and integration process. They have partnerships with CRM vendors like HubSpot, Pipedrive, Workbooks and HaloCRM.
A success story shows how Flowbird used a variety of marketing systems to serve their customers which led to their teams being disorganized. They switched to Pipedrive CRM systems and integrated features like ActiveDEMAND integration, deal management and workflow automation to solve their issue.
DashThis
| Headquarters | Canada |
| Revenue | $2-5 Million |
| Employee Count | 22 |
DashThis is a marketing reporting tool that automates the process of creating, managing and sharing dashboards for marketers.
A client testimonial shows how Pipedrive helped DashThis set up their new account management department with their customizable and scalable CRM. It helped them manage long-term, high-value customer relationships by having a dedicated account manager for each customer.
Hooray HR
| Headquarters | Netherlands |
| Revenue | 17 |
| Employee Count | $1-5 Million |
Hooray HR is an all-in-one, cloud-based HR management system built for the use of small to medium-sized businesses.
A case study shows how Hooray HR used Pipedrive features like automation, reporting and deals pipeline to capture leads, send follow-ups and get a clear overview of the sales funnel. It helped them stay organized and create a stable sales funnel that retained customers till deal closure.
Financial Services Industry
A list of companies using Pipedrive CRM in the financial services industry build client relationships, generate high-quality leads, and automate regulatory compliance documentation with the software.
360 Payments
| Headquarters | California |
| Revenue | $5-25 Million |
| Employee Count | 70 |
360 payments is a web-based payments system that offers merchant services via credit card processing, point of sale and tailored software for its customers.
A customer story shows how the company used features like insights and reports, activity calendar and notes to prioritize workloads and manage time efficiently. They saw an increase in net income by 298% in just two years after the implementation of Pipedrive.
Urban Transit Services Industry
The urban transit services industry uses Pipedrive to manage workflows across warehouses, visualize delivery lifecycle and check inventory and storage levels.
Bikeep
| Headquarters | California |
| Revenue | $1.3 Million |
| Employee Count | 32 |
Bikeep provides smart infrastructure for personal bike parking equipped with charging stations, reducing bike theft and enabling easier mobility.
A customer success story shows how Bikeep integrated its email platform with Pipedrive CRM systems to have more visibility across customer interactions and deal management. Additionally, they have integrated a custom notification sound when a new deal is made.
Higher Education Industry
The higher education industry uses Pipedrive to streamline student recruitment, enrollment, and engagement through automated, customizable and visual pipelines.
Forge
Forge is a nonprofit organization that connects talent with companies by providing skill training and internship opportunities to students and fresh graduates.
A testimonial shows how Forge used Pipedrive to run a centralized database of students and interns that could be accessed anytime when needed. More talent was partnered with companies and they saw a rise in successful placements by 63% over a period of four years after implementation.
Advertising Service Industry
The advertising service industry uses Pipedrive to manage customer data, streamline engagement and create more personalized ad campaigns.
Spark Interact
| Headquarters | Australia |
| Revenue | 18 |
| Employee Count | $1-5 Million |
Spark Interact is an Australian company specializing in website design, development, branding, marketing and graphic design services.
A Pipedrive story shows how the sales team at Spark Interact uses it to create, send and track email campaigns with the built-in email marketing tool. After the implementation, they have seen a 12% increase in revenue year-on-year without the expansion of the sales team.
Social Burro Inc.
Social Burro Inc. is a social media agency that provides services like social media audits, team training sessions and complete content management for marketing, targeted towards small businesses.
A case study shows how Pipedrive was used by Social Burro Inc. to create a central hub for organizing contact information, updating deal progress and creating a customized sales funnel. After the Pipedrive implementation, they’re on target to triple their revenues.
Where to Get Data on Companies Using Pipedrive?
Data is an invaluable resource in the modern world and is freely available online. But it takes manual work to filter and organize reliable data from legitimate sources. Even at times when you establish its legitimacy, some of the data might be years old, collecting dust on the internet. For current, accurate data, you will need to use data providers like Infoclutch.
We have a substantial database on Pipedrive customers collected over 15 years. Every 45 days, this database undergoes a thorough review to remove redundant data and inactive email addresses. The data list we provide has a 95% deliverability rate, 70+ customizable filters, multiple download formats, multi-channel market enablement, and compliance with global data laws.
Reach out to us for data on a list of companies using Pipedrive CRM.
Companies That Previously Used Pipedrive CRM
Many companies migrate to different CRM providers when their current CRM setup fails to meet their needs. Here is a list of Pipedrive CRM customers that migrated away from the platform:
- ResQ Club: A blog post mentions that ResQ Club switched from Pipedrive to Close CRM. They migrated because Pipedrive requires them to switch between multiple tools for a single sales process.
- Disco: A case study shows how Disco migrated from Pipedrive to HubSpot because they were struggling to customize data and deliver efficient reporting.
- Berg and Macher: A blog details their shift from Pipedrive to HubSpot because it helped them meet the increasing demand from sales and CRM management teams.
List of Companies Falsely Reported as Pipedrive Users
Below is a falsely reported list of Pipedrive CRM customers on the internet along with the actual CRM softwares that they use for their business.
| Company Name | Actual CRM |
|---|---|
| GoDaddy | Salesforce CRM |
| Chargebee | Freshsales CRM |
| Propeller Aerobotics | HubSpot |
| Asymbl | Salesforce CRM |
| Agrando | Insightly |
Conclusion
Pipedrive has a growing customer base worldwide. As a popular choice for most small to medium-sized businesses, it offers many features, including integration and AI-powered forecasting. This blog provided brief yet informative content about a list of companies using Pipedrive CRM.
Being informed can help you make clearer decisions if you’re considering implementing Pipedrive for your own business or targeting companies that use it. Whatever your goal, our data lists can help you contact the right professionals and organizations.
If you’re ready to invest in boosting your current outreach goals, contact us to get your own custom list.
You can either fill out the form or reach us at +1 (888) 998 0077 or [email protected].
