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Salesforce CPQ software focusses on generating the quotes, determining the prices and managing the configurations requested by the customers. CPQ which means complex, price, quote resolves the complex pricing method of the companies. The CPQ applications allow the sales department to focus more on selling by implementing the best sales practices.
CPQ integrated with the ERP system makes the process streamlined. The features which CPQ provide are product configuration, configuration options, price adjustment, pricing rule, guided selling, CRM integration, credit approvals, customer self-service, quote sending, proposal automation, among others. The benefits are it improves the accuracy of the forecast, improves productivity, reduces errors, ensures compliance with respect to pricing and configuration rules and increases the visibility of sales deals. This software can be implemented in both B2B and B2C businesses.
CPQ allows collaboration among different departments. Although the sales department mainly uses CPQ, the IT department can also use the CPQ analytics to know the trends in product and demand. Integration of CPQ and ERP connects the sales and operations department thus helping in reducing the operating costs. CPQ has a proven process of increased revenue with decreased operational costs. It has a track record of removing barriers in closing the sales deals and improving customer satisfaction at an ultimate level. Salesforce CPQ manages the revenue and billing systematically. This is a perfect tool for setting up complex budgets and configuring products.
