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What is Swiftpage ACT?
It is a customer relationship management and marketing automation software to help SMBs stay organized and grow customer relationships. -
What are the features of Swiftpage CRM?
It has a ton of features such as customer relationship management, email marketing, calendar activity management, and sales pipeline management. -
What is the market share of Swiftpage Act?
Since it is a small CRM vendor, it only has a market share of 0.27%. -
What are the top companies that use Swiftpage CRM?
Some of the top companies using it are PFM Medical, LMT Mercer Group, KH Engineering and Duchâteau.
Key Takeaway: Swiftpage Act is an affordable CRM platform that can be used by small to medium sized businesses for various functions within their systems. It can send personalized communication, streamline workflows and integrate with other tools.
Introduction
Swiftpage ACT began as a contact management system and was developed in Texas by Pat Sullivan and Mike Muhney. The initial release was in 1987, and the company has since introduced products such as ACT Premium, ACT Advantage, ACT Growth Suite, and ACT 365 Pro, to name a few. The current version is available in three languages- English, German, and French. Act also offer a range of integrated tools and add-ons to improve workplace efficiency.
Companies that use Swiftpage CRM commend its ease of use, affordability, and, most importantly, the extended support it has been providing its customers for almost 4 decades. It underwent several acquisitions and was formerly owned by Symantec Corporation, SalesLogix, Sage, and Swiftpage. Currently, it is under SFW Advisors and has been renamed to ACT! LLC.
This blog covers Swiftpage Act CRM in detail, including its features, market share, and a comprehensive industry-wide user list. For a more condensed overview, check our Swiftpage CRM Customer List.
What is Swiftpage Act?
It is a customer relationship management and marketing automation system that serves the needs of small to medium-sized businesses worldwide. It is particularly popular among industries like financial services, marketing, advertising, construction, real estate, and insurance.
It includes features such as customer relationship management, activity management, sales pipeline management, email marketing and business analytics. It is offered as an on-premises and cloud solution, customizable to the industry in which the company operates. Companies that use Swiftpage CRM can integrate it with other programs via the Act API, offering users greater flexibility in their workflows. They also provide dedicated account managers during implementation to make the integration process hassle-free and smooth.
What are the Features of Swiftpage CRM?
- Customer Relationship Management: Act has different tools like live chat and online forms to help businesses capture sales leads and drive engagement with its prospects. It also has a self-service portal that enables customers to book their own appointments by themselves. Other than that, Act can send interactive quotes, newsletters and surveys and simplify internal processes for multi-stage projects.
- Calendar and Activity Management: It can seamlessly track calls, emails, quotes, and organize notes, documents and tasks all together in a single platform. Users have mobile access to the CRM and any information saved in the system can be instantly located. It can also sync contacts, appointments and meetings from Office and Google.
- Sales Pipeline Management: Users can assess the sales pipeline by product, representative, territory, deal stage, region, and more. The software notifies sales representatives when a prospect engages or accepts the deal and can send customized quotes to secure it. Every detail of the sales process can be tracked and saved in the system, so that no opportunity goes wasted.
- Email Marketing and Customer Communications: It provides automated workflows for dynamic outreach strategies, email verification tools for maximum deliverability, turnkey templates, and an integrated AI workspace. It ensures that customer communication reaches the right audience and captures quality leads. High converting landing pages and web forms is used to trigger follow-ups.
- Analytics and Business Insights: Users gain actionable insights from visually interactive dashboards packed with key performance indicators showing sales, marketing and business processes. Act provides real-time metrics and email engagement data that reveals the most engaged leads. It can also generate priority task lists and reports that can be customized to user preferences.
What is the Market Share of Swiftpage CRM?
Since Swiftpage Act is built for smaller companies that typically have fewer than 100 employees, the CRM software controls only 0.27% of the CRM market. The market is currently dominated by tech giants such as Salesforce, Microsoft, SAP, Oracle, and Adobe.
What are the List of Companies Using Swiftpage CRM?
| Company | Website | HQ | Employees | Revenue | Industry | Links |
|---|---|---|---|---|---|---|
| KH Engineering | www.khe.eu | Jan van Galenstraat 2 Schiedam, Netherlands | 869 | $225.4 Million | Engineering | A document by Act explains how KH Engineering worked with them to deploy their CRM system. |
| PFM Medical | www.pfmmedical.com | Wankelstraße 60, Cologne, Germany | 710 | $153.15 Million | Medical Equipment Manufacturing | A document states that PFM Medical has been using Act as its CRM. |
| World Press Printing | www.worldpressprinting.com | 1626 Manufacturers Dr Fenton, Missouri, USA | 28 | $60.27 Million | Printing Services | A customer story shows Swiftpage Act was used by World Press Printing. |
| Duchâteau | www.duchateau.com | 8480 Miralani Drive San Diego, California, USA | 107 | $25 Million | Interior Design | A pdf talks about how Duchâteau has been using the CRM for streamlining sales operations. |
| OccuVAX | www.occuvax.com | 13308 Chandler Road Omaha, Nebraska, USA | 181 | $21 Million | Healthcare | A success story shows how OccuVAX used Act as its CRM tool. |
| LMT Mercer Group | www.lmtproducts.com | 690 Puritan Ave Lawrenceville, New Jersey, USA | 54 | $10 – 25 Million | Manufacturing | A post discusses how the company has been using the CRM for manufacturing. |
| Morningside | www.morningsideservices.com | 809 Legion Way SE Olympia, Washington, USA | 95 | $9.04 Million | Recruitment Services | A document shows the use of Act CRM by Morningside. |
| Asian Medical | www.asianmedical.net | 677 N Washington Blvd 111 Sarasota, Florida, USA | 07 | $5.06 Million | Wholesale Trading | A blog explains the use of Swiftpage Act by Asian Medical for daily operations. |
| Superior Cleaning Equipment Inc. | www.sceclean.com | 4422 E. University Drive Phoenix, Arizona, USA | 12 | $5-25 Million | Wholesale Trade | A customer success story shows how SCE is using the CRM platform. |
| Landform Professional Services | www.landform.net | 105 South Fifth Avenue Suite 513 Minneapolis, Minnesota, USA | 37 | $5 Million | Engineering | A case study shows how Landform implemented the CRM to support a hybrid work model. |
| Cardinal Realty Group | www.cardinalrealtygroup.com | 16666 NE 19th Avenue #113 Miami, Florida, USA | 34 | $1-5 Million | Real Estate | A success story shows how Cardinal used Act for their real estate business. |
| Sherman Bros Trucking | www.shermantrucking.com | Diamond Hill Drive, Harrisburg, Oregon, USA | 08 | $0.35 Million | Logistics and Supply Chain | A blogpost reports the use of Swiftpage Act by the company. |
Take the Next Step—Purchase Our Swiftpage CRM Customer List!
Industry-Wise List of Companies Using Swiftpage CRM
The following section explores the list of companies using Swiftpage CRM and the ways in which they utilize the software in their particular systems.
Engineering Industry
They use Act to improve collaboration between sales,and technical teams for enhanced client satisfaction and proactive follow-ups.
KH Engineering
| Headquarters | Netherlands |
| Revenue | $225.4 Million |
| Employee Count | 869 |
KH Engineering develops and delivers technological solutions focusing on storage and logistics, chemical, new energy, hydrocarbon, and life consumer markets.
The customer success story describes how the company used Act to calculate potential sales opportunities, analyze trends in the market and quickly generate reports for use by shareholders and management.
Landform Professional Services
| Headquarters | Minnesota |
| Revenue | $5 Million |
| Employee Count | 37 |
Landform Professional Services is a consulting firm that helps with site design, engineering, planning and surveying for its development projects for residential, commercial and retail clients.
This customer success story shows how Landform created a centralized hub for marketing and communication by storing over 6300 contacts in Act. It consolidated customer data, project leads and partner communications into a single database.
Manufacturing Industry
They use Act to centralize product data, automate the quoting and tracking process, and also enhance demand forecasting and delivery systems.
PFM Medical
| Headquarters | Germany |
| Revenue | $153.15 Million |
| Employee Count | 710 |
PFM Medical is a family owned mid-size company that specializes in development, manufacturing and distribution of medical technology which includes over 1800 products.
This document shows how PFM Medical’s UK branch has been using Swiftpage software for managing their products spread across 350 accounts including 1500 contacts. They have also recently started using it for email marketing campaigns for multiple business units.
LMT Mercer Group
| Headquarters | New Jersey |
| Revenue | $10 – 25 Million |
| Employee Count | 54 |
LMT Mercer Group is a New Jersey based company manufactures products for fence, deck and railing industries like post caps, spindles and gate accessories.
This blogpost talks about the ways in which Act is helping the company maintain customer relationships over a period of time by keeping track of previous interactions. It also captures product feedbacks and ideas for the product development team to use when adding new or improved items.
Healthcare Industry
They use Act to collect patient data, manage appointments, track patient journeys and boost patient engagement and satisfaction. Act also helps them collaborate together as a team and reduce administrative burden.
OccuVAX
| Headquarters | Nebraska |
| Revenue | $21 Million |
| Employee Count | 181 |
OccuVAX provides nationwide on-site influenza vaccination clinics who manage everything from scheduling and vaccine supply to marketing and staffing by themselves.
This article discusses how Act CRM helped them cut 20 hours from weekly management time, quickly produce management reports and also speedup individual transactions for increased productivity.
Interior Design Industry
They use Act to track client preferences, budgets, and communication history all in one place, allowing designers to manage multiple projects and collaborate with other teams.
Duchâteau
| Headquarters | California |
| Revenue | $25 Million |
| Employee Count | 107 |
Duchâteau are manufacturers of luxury architectural finishes in floorings and wall coverings and include products such as hardwood flooring, vinyl flooring and European wood floors.
This success story shows how they used Act CRM to increase efficiency, enhance customer engagement, streamline operations and gain a competitive advantage over other businesses.
Logistics and Supply Chain Industry
They use Act for real-time tracking of shipments, inventory optimization, and to analyze performance, trends and bottlenecks for informed adjustments to their shipping operations.
Sherman Bros Trucking
| Headquarters | Oregon |
| Revenue | $0.35 Million |
| Employee Count | 08 |
Sherman Bros Trucking are a freight carrier specializing in hauling building commodities, large equipment and liquid bulk hazmat products.
This document by ACT shows how they used Swiftpage software for recording over 2000+ customer contact history to be used as reference point while giving out future quotes.
Recruitment Services Industry
They use Act to nurture talent pools, streamline the hiring pipeline, and store all candidate information for future use. Most importantly, it is used for sending interview invites, job descriptions, personalized emails and offer letters.
Morningside
| Headquarters | Washington |
| Revenue | $9.04 Million |
| Employee Count | 95 |
Morningside is a recruitment services company that is specialized in handling people with disabilities. They help individuals having significant disabilities match their skills and interests with jobs in the community.
This document shows how Swiftpage Act helped the teams at Morningside to switch from traditional paper-based case notes and timesheets to a new digital environment for the same that helped them save time on invoicing.
Wholesale Trading Industry
They use Act to automate compliance requests, track sales activities, monitor client interactions and manage payouts within a centralized hub.
Superior Cleaning Equipment Inc.
| Headquarters | Arizona |
| Revenue | $5-25 Million |
| Employees | 12 |
Superior Cleaning Equipment Inc. is an industrial equipment dealership and service center that sells, rents, and services commercial cleaning equipment and parts.
According to a video posted by Act, they use it to track over 28000 customer contact data and send out weekly email campaigns. Customer data stored in Act is used to assign responsibilities to different representatives within the organization.
Real Estate Industry
They use Act to maintain proper relationships with the clients throughout the buying and selling journey. It is also used to schedule appointments, provide communication channels and record customer interactions.
Cardinal Realty Group
| Headquarters | Florida |
| Revenue | $1-5 Million |
| Employees | 34 |
Cardinal Realty Group is a real estate brokerage located at North Miami Beach in Florida. They handle real estate investments and property management in the area.
According to an Act customer story, the group uses it to manage over 15,500 contacts of clients, experts and managers, making it possible to bring the parties involved together to strike a deal. Information, insights and connections are stored in the software for future use.
Printing Industry
They use Act to keep an eye on deadlines, orders and materials so that designers, production staff and shipping providers are on the same page without the risk of delaying orders.
World Press Printing
| Headquarters | Missouri |
| Revenue | $60.27 Million |
| Employee Count | 28 |
World Press Printing is a printing company based in Missouri that specializes in digital, offset, thermography and wide format printing.
This case study shows how World Press used Swiftpage software to integrate it with the company’s online storefront, create an accessible database and use its email marketing tools for newsletter campaigns.
Wholesale Trading Industry
They use Act to automate compliance requests, track sales activities, monitor client interactions and manage payouts within a centralized hub.
Asian Medical
| Headquarters | Florida |
| Revenue | $5.06 Million |
| Employee Count | 07 |
Asian Medical is a US based firm that connects and facilitates American export of medical equipment manufacturers with buyers in the Asia-Pacific and the Middle East.
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Former Companies Using Swiftpage CRM
Companies stop using a CRM for many reasons, such as a business shutdown, migration to a different platform, or the development of a native on-premises CRM system. Here is a list of companies using Swiftpage CRM formerly:
Aronson Security Group: This website shows that the company stopped using Swiftpage CRM after permanently shutting down its operations.
Highmark Health: It was listed as a Swiftpage Act user, but Valiantry 360, a Salesforce consulting firm, published a case study on Highmark Health that demonstrates its shift to Salesforce Sales Cloud and Tableau.
Brooklyn Outdoor: This customer story suggests that as the business grew, the company shifted to Insightly for its CRM, which offered automated functionality.
Falsely Reported List of Companies Using Swiftpage CRM
With the rise of artificial intelligence, data is not being fact-checked for accuracy. Instead, AI can sometimes present wrong or hallucinated information in its search results. Reliable information can be obtained through extensive research, which takes time. Due to these reasons, a lot of false information circulates on the internet.
Here’s a list of companies using Swiftpage CRM according to AI search results, along with their actual CRM platforms:
| Company Name | Actual CRM |
|---|---|
| Wealthsimple | Braze |
| Forge | Pipedrive |
| Black Mountain | Monday CRM |
| The Netmen Corp | Zoho CRM |
| Voltaneo | Odoo |
Conclusion
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