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What is SugarCRM?
Sugar CRM is a comprehensive CRM platform that helps businesses streamline marketing, sales, customer services, and more. -
What are the advantages of SugarCRM?
SugarCRM offer a centralized platform to remove data silos, highly customizable, and powered by AI intelligence. -
What is the SugarCRM Market Share?
SugarCRM accounts for 0.6% of the over CRM market. -
Which are the top companies that use SugarCRM?
Some of the top companies are Tyson Foods, Materion, UDR Inc., AGFA, Linder Group, Jayco, and many more.
Key Takeaway: Through this blog, get a holistic understanding of SugarCRM, which includes its basic definition, features, advantages, market share and list of companies using SugarCRM. You also get in-depth information about these companies based on their industries.
Known for its flexibility and minimal/no-code customizations, SugarCRM is a user-friendly CRM solution for various industries around the world. Ever since its inception 20 years ago, the platform has racked up over 4000 customers across 120 countries.
Through this comprehensive piece, get an end-to-end idea of SugarCRM – advantages, list of companies using SugarCRM, in-depth analysis, and much more.
If you are on the lookout for contact data on the top individuals who use SugarCRM, then head on to the curated SugarCRM customers list!
What is SugarCRM?
SugarCRM is a comprehensive customer relationship management solution that streamlines processes, automates tasks, and makes data-backed decisions in marketing, sales and customer services. SugarCRM centralizes key customer data, which ensures that organizations can remove data silos across teams and help decision makers make data-backed decisions.
What are the Advantages of Using SugarCRM?
Highly Customizable
Centralized Data
Flexible Deployment
AI Intelligence
The AI capabilities in SugarCRM enable you to automate mundane and routine tasks such as lead scoring, quote approvals, and more.
What is the SugarCRM Market Share?
SugarCRM holds 0.6% of the total CRM market share. While the number may seem insignificant from a broad perspective, it holds significant value in specific segments and many mid-market organizations.
| CRM software | Market Share |
|---|---|
| Salesforce | 23.9% |
| Microsoft | 5.5% |
| SAP | 5.5% |
| Oracle | 5.0% |
| Adobe | 3.9% |
Which are the Top Companies Using SugarCRM?
Here’s a list of companies using SugarCRM from the manufacturing and food & beverage industries,
| Company | Website | Headquarters | Revenue in $M | Employees | Industry | Proof of Use |
|---|---|---|---|---|---|---|
| Tyson Foods | www.tysonfoods.com | 2200 W Don Tyson Pkwy, Springdale, AR 72762 | 53,000 | 133,000 | Food Industry | This document released by Tyson Food talks about the current CTO implementing Sugar CRM. |
| Woodward | www.woodward.com | 1081 Woodward Way, Fort Collins, CO 80524, United States. | 3000 | 5,900+ | Manufacturing | This customer story posted by SugarCRM shows how Woodward has improved exponentially after salesforce was replaced with SugarCRM. |
| Materion | www.materion.com/en | Mayfield Heights, Ohio, USA. | 1680 | 3000+ | Manufacturing | Success story posted by SugarCRM explains how Materion achieved a 67% increase in efficiency for call reports. |
| UDR Inc | www.udr.com | 1745 Shea Center Drive, Suite 200, Highlands Ranch, CO 80129, United States | 1670 | 1400+ | Real Estate | UDR won the Customer for life breakthrough award by Sugar CRM. |
| AGFA | www.agfa.com | Septestraat 27, 2640 Mortsel, Belgium | 1,312 | 12,000+ | IT Solutions | SugarCRM has posted conclusive evidence demonstrating a 139% increase in ROI. |
| Linder Group | www.lindner-group.com/en | Bahnhofstraße 29, 94424 Arnstorf, Germany | 1300 | 8000 | Construction | SugarCRM posted a doc which showed Improved customer engagement across Linder Group. |
| Jayco | www.jayco.com | 903 S. Main St., Middlebury, IN 46540 | 660.87 | 1,100+ | Manufacturing | A Press release by SugarCRM portrayed how Jayco improved customer relations across the entire organization. |
| Latham Pool Products | ir.lathampool.com | 787 Watervliet Shaker Rd, Latham, NY 12110 | 508.5 | 2000 | Manufacturing | Job Opening for Territory sales Managers who must have knowledge in SugarCRM. |
| EIS | www.eis-inc.com | 2018 Powers Ferry Road Southeast, Suite 500, Atlanta, GA 30339 | 283.6 | 900+ | Manufacturing | An interview about how SugarCRM helped EIS improve. |
| Securiton | www.securiton.de | Von-Drais-Straße 33 77855 Achern Deutschland | 251.34 | 845 | Alarm & Security Supplier | A SugarCRM document talks about connecting entities in 16 locations into one system. |
| Creative Foam | creativefoam.com | 300 N Alloy Dr, Fenton MI 48430 | 192.6 | 518 | Manufacturing | This customer case study posted by SugarCRM shows improved annual sales goal by 44% for creative foam. |
| Alto Shaam | www.alto-shaam.com/en/home | W164N9221 Water St, Menomonee Falls, WI 53051 | 50-100 | 500+ | Manufacturing | Won NA best customer of the year from SugarCRM. |
| Tetley Harris | www.tetleyusa.com | Greenford, West London | 42 | 1,000+ | F&B Industry | Tetley saw a boost in pipeline growth by 1100% after implementing SugarCRM. |
| MAC | mac.com.br | Avenida Brigadeiro Faria Lima, 2066 17o andar – Jardim Paulistano/SP | 23.2 | 449 | Real Estate | Received the Latin America Customer of the year award from SugarCRM. |
| TitanHQ | www.titanhq.com | 6 Research Dr, Shelton, Connecticut, USA | 17.3 | 157 | Cybersecurity | Proof showing SugarCRM is in their stack. This page by Skyvia talks about SugarCRM being in the TitanHQ tech stake. |
Check out the SugarCRM customers list for accurate contact data of decision makers using the platform.
Industry-wise In-depth Analysis
Manufacturing Industry
In the manufacturing industry, SugarCRM is primarily used to eliminate data silos that exist between various departments, simplify communication in complex supply chains, and enhance the customer experience.
Woodward
| Headquarters | 1081 Woodward Way, Fort Collins, CO 80524, United States. |
| Revenue | 3000 Million Dollars |
| Number of Employees | 5,900+ |
Woodward is a global organization that designs, manufactures and delivers energy control solutions to aerospace and industrial companies.
This customer success story posted by SugarCRM, points out how Woodward utilizes SugarCRM for their core functions.
Materion
| Headquarters | Mayfield Heights, Ohio, USA. |
| Revenue | 1680 Million Dollars |
| Number of Employees | 3000+ |
Materion is a globally recognized manufacturer of various products such as precision optics, beryllium products, and high-speed alloys.
This success story conveys that the company was able to achieve 100% adoption, and call reports take only 20 minutes, which is a 67% increase in efficiency.
AGFA
| Headquarters | Septestraat 27, 2640 Mortsel, Belgium |
| Revenue | 1,312 Million Dollars |
| Number of Employees | 12,000+ |
Afga-Gevaert Group, or AGFA for short, is a multinational corporation that designs, manufactures, and distributes imaging systems and various other IT solutions.
This document released by SugarCRM, gives conclusive evidence on how AFGA was able to achieve a 139% and an average annual benefit of $1 Million.
Latham Pool Products
| Headquarters | 787 Watervliet Shaker Rd, Latham, NY 12110 |
| Revenue | 508.5 Million Dollars |
| Number of Employees | 2000 |
Latham pool is a company based out of North America that manufactures and sells residential pools and various other products like covers, liners, and more.
According to a job posting found on Zip Recruiter, Latham is hiring for a territory sales manager who is required to maintain an opportunity pipeline in SugarCRM.
Jayco
| Headquarters | 903 S. Main St., Middlebury, IN 46540 |
| Revenue | 660.87 Million Dollars |
| Number of Employees | 1,100+ |
Jayco is a highly popular recreational vehicle manufacturing company based in the USA. They manufacture a wide range of vehicles, including travel trailers, toy haulers, motorhomes, and more.
This press release by SugarCRM talks about their collaboration with Jayco to power their marketing, sales, and customer service across multiple dealerships.
Construction and Real Estate
Companies in the construction and real estate industry primarily use SugarCRM to manage multiple-level projects such as leasing, sales, project management, and more. Also, the platform is used to ensure that the communication across teams is crystal clear.
Linder Group
| Headquarters | Bahnhofstraße 29, 94424 Arnstorf, Germany |
| Revenue | 1300 Million Dollars |
| Number of Employees | 8000 |
Linder is a German-based construction company that focuses on building envelops, interior fittings, insulation, and more.
According to this case study, ever since Linder adopted SugarCRM, they’ve improved customer engagement drastically across the organization.
Technology and Security Industry
This industry utilizes SugarCRM to streamline product launches, simplify and manage complex sales cycles, and provide one-of-a-kind customer service to customers.
Securiton
| Headquarters | Von-Drais-Straße 33, 77855 Achern, Deutschland |
| Revenue | 251.34 Million Dollars |
| Number of Employees | 845 |
Securiton is a security technology provider based in Deutschland. The organization provides a wide range of products such as alarms, intrusion detection machines, fire protection, video surveillance, and more.
This document by SugarCRM explains how Securiton was able to consolidate a large chunk of data from 16 locations onto one single unified platform.
Food and Beverage
The food and beverages industry utilize SugarCRM to build and maintain relationship with suppliers, distributors, farmers etc. Also, SugarCRM helps optimize sales cycles, maintain compliance standards, and more.
Tyson Foods
| Headquarters | 2200 W Don Tyson Pkwy, Springdale, AR 72762 |
| Revenue | 53,000 Million Dollars |
| Number of Employees | 133,000 |
Tyson Foods is the world’s leading producer of protein-focused food such as chicken, beef, and pork products. Based in the USA, the company has a huge portfolio of brands, which includes Tyson, Jimmy Dean, Hillshire Farms, and more.
According to this press release, their current CTO, Mr. Douglas Kulka, implemented a host of enterprise platforms for Tyson, one of which was SugarCRM.
False Information on the Companies That Use SugarCRM
According to a recent study, approximately 62% of online information could be false. This highly alarming number is primarily due to the sheer amount of bots and the influence of AI on the internet.
For instance, here’s a list of companies that use SugarCRM, according to Google. But after an exhaustive fact-checking process, our data experts have concluded that it is false information.
This is why accurate data providers are a must-have in the 21st century. By working with expert data providers such as InfoClutch, who are veterans of the data solutions industry, you can be confident in the quality of data you receive.
| Company Name | CRM they Use |
|---|---|
| Goldman Sachs | Salesforce.com |
| Cision | Salesforce |
| Apple | Salesforce |
| Sthree | Salesforce |
With more than 500M+ business data in their repository, InfoClutch offers data that’s sourced from reliable data channels, multi-verified, and comes with an industry-leading accuracy of 95%.
Conclusion
SugarCRM is arguably one of the most trusted names in the CRM industry. With its highly customizable features, customer-centric approach, intuitive tools, and AI-backed intelligence, it is a leader in its niche and goes beyond just simple record-keeping.
If you are on the lookout for accurate contact data and actionable insights on the top users of SugarCRM, then connect with InfoClutch today! Fill out the form with your details and requirements, and our team will get back to your shortly!
