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What is Sage CRM?
Sage CRM is a customer relationship management platform that is designed for small and medium businesses to streamline and automate tasks. -
What are the advantages of Sage CRM?
Scalable, integration with other Sage CRM products, real time visibility, and more. -
What is market share of Sage CRM?
Sage CRM owns 0.51% of the total CRM market. -
Which are the top companies that are using Sage CRM?
Some of the top companies that use Sage CRM are RelaDyne, Pact Group, Ultrafabrics, Namgrass
Key Takeaways: This blog gives a comprehensive insight into Sage CRM, where you get to explore its benefits, market share, list of companies using Sage CRM, and an industry wise in-depth analysis into these companies.
With its integration capabilities and customer-centric approach, Sage CRM has proved its mettle as one of the top CRM software for small and mid-sized businesses. Sage CRM has over thousands of customers across the world.
Through this research-backed piece, gain end-to-end info on Sage CRM, its features, market share, top companies, and an in-depth analysis on how they use the CRM software.
For more information on the top customers and key decision-makers using the CRM software, check out the Sage CRM Customer List!
What is Sage CRM?
Sage CRM is a customer relationship management software designed for small and medium-sized businesses to streamline and automate tasks in marketing and sales. It also integrates marketing, sales, customer service and information into a single platform to offer a 360-degree view of customers, and eliminate info silos between departments.
What Are the Advantages of Sage CRM?
Integration with other Sage Products: Integrate Sage CRM with other Sage products, such as Sage 100 or Sage 300, to get a holistic idea of both financial and non-financial information about your customers.
Mailchimp Integration: Sage CRM easily integrates with Mailchimp, which enables you to execute email campaigns while tracking leads and prospects in the CRM software.
Boost in Sales Efficiency: Sage CRM users have reported a 25% increase in sales. This is possible because Sage offers a comprehensive dashboard that integrates marketing, sales, and customer service into one platform, thereby eliminating data silos.
Real-time Visibility: Sage CRM offers access to key lead intelligence info such as when a call was taken, when a customer service rep logs a support call, and more.
What is the Sage CRM Market Share?
Sage CRM owns 0.51% of the CRM market. As Sage CRM primarily caters to the small and mid-sized businesses, its market share is rather insignificant when compared to enterprise level competitors like Salesforce and Oracle.
List of Companies using Sage CRM
Over the years, Sage CRM has established a very impressive set of clients. Some of the top companies using Sage CRM are:
| Company Name | Website | HQ | Revenue (in million $) | Employee Headcount | Industry | Proof of Use |
|---|---|---|---|---|---|---|
| RelaDyne | reladyne.com | 6405 Cavalcade Street, Bldg. 1, Houston, Texas 77026 | 2500 | 3894 | Industrial and commercial | A job opening for the position of Regional Sales Manager, listed by the company, requires candidates proficient in Sage CRM |
| Pact Group | pactgroup.com | Level 5, Building 1, 658 Church St, Cremorne, VIC, Australia 3121 | 1,857.2 | 6000 | Manufacturing | This document on Sage’s influence on Pact, they use Sage CRM as a centralized hub to take care of customer journeys and transforming from manual, paper files |
| Australian GP Corporation | www.grandprix.com.au | Level 5/616 St Kilda Rd, Melbourne VIC 3004, Australia | 116.9 | 96 | Spectator Sports | According to the document, they use Sage as a system that manages finance, customer relations and sales processes. |
| Ultrafabrics | www.ultrafabricsinc.com | 303 South Broadway, Suite 201, Tarrytown, New York 10591, United States | 125 | 51-200 | Manufacturing | This Sales manager job opening posted by the company is on the lookout for professional who are highly proficient in Sage CRM. |
| Goodheart-willcox | www.g-w.com | 18604 West Creek Drive, Tinley Park, Illinois 60477-6243, United States. | 60.812 | 63 | Publishing Industry | A current employee has mentioned in their profile on how the company uses Sage CRM to add new contacts, enter customer sales calls and more |
| Namgrass | www.namgrass.com | 2 Winston Parade, Lymington Road, New Milton, BH25 6PT, England | 19.2 | 11-50 | Manufacturing | According to Namgrass officials, they were able to increase efficiency and productivity by 50% in a year post implementation. |
| Federated Farmers | www.fedfarm.org.nz | 154 Featherston St L 6, Wellington, Wellington 6140, NZ | 13.4 | 75 | Agriculture | According to Sage, Federated farmers used Sage CRM as its primary system to manage more than 18,000 members across New Zealand. |
| GrayWolf Industrial | www.graywolf.com | 2205 Ragu Dr, Owensboro, KY 42303-1437 | 13.2 | 1001-5000 | Construction | According to Sage, Graywolf experience streamlined workflow, where they were able to update data instantaneously and remove data silos. |
| Public Agency Retirement Services | www.pars.org | 7001 Heritage Village Plaza, Suite 280, Gainesville, VA 20155, US | 13 | 51-100 | Services | Based on this document by Sage, PARS utilize the CRM as centralized point to manage financial aspects and regulatory compliance. |
| Flags Unlimited | www.flagsunlimited.com | 364 St Vincent St, Barrie, ON L4M 4A5, Canada | 10 | 80 | Manufacturing | According to Sage, Flags unlimited was able to obtain a holistic view of customers, by enabling the sales team to manage customers from start to finish. |
| Second Cup Coffee Co. | secondcup.com/en | 5915 Airport Rd Ste 630, Mississauga, Ontario, L4V 1T1, Canada | 9.4 | 2000 | F & B | According to this customer success document posted by Sage, the company saw rapid expansion after implementig Sage CRM |
| Metrohm-Peak | www.metrohm.com | 12521 Gulf Fwy, Houston, TX 77034 | 9.2 | 51-200 | Manufacturing | According to this media release, the organization uses the CRM software to provide a centralized customer resource management software that met their growing requirements |
| Lincoln Waste Solutions | lincolnwaste.com | 21 Griffin Rd N Suite 102, Windsor, CT 06095 | 6.3 | 30 | Waste Management Industry | According to their success story, the software integrated the sales, marketing, and customer service onto a single point, thereby increasing operational efficiency. |
| Miles Data Technologies | www.peaktech.com | N7W22081 Johnson Dr, Waukesha, WI 53186 | 6 | 30 | IT | According to Sage, 4 years after being implemented, the company grew employee count by 40%, and revenue by 80%. |
| Capsol | www.capsol.co.za | 13 Totnes Ave, Bakoven, 8005 Cape Town, South Africa | <5 | 11-50 | Hospitality | According to this success story, Sage was used as an integrated solution for accountings and CRM functions to facilitate rapid growth. |
Check out the Sage CRM customers list for contact and company information about the top customers of Sage CRM.
Industry-wise in-depth info on Companies using Sage CRM
Agriculture
The agriculture industry primarily uses the Sage CRM software to provide customer and producer data in a unified platform and automate sales-based workflows.
Federated Farmers
| Headquarters | 154 Featherston St L 6, Wellington, Wellington 6140, NZ |
| Revenue | 13.4 Million Dollars |
| Number of Employees | 75 |
Federated farmers is a national-level, advocacy and lobby group based in New Zealand that advocates for farmers and rural community on a regional and national level. The group consists of 24 regional organizations and over 13,000 members.
According to the success story document posted by Sage, explains how Federated Farmers use Sage CRM to tidy up the pro forma invoicing, which can go up to 12,000 invoices to be sent out per month.
Oil and Gas Industry
The oil and gas industry mainly uses Sage CRM to bridge the gap between field operations and back-office data. Also, by integrating with other Sage tools, sales teams can identify a customer’s purchase pattern, invoices, and more, to ensure that the prospects are eligible for a sale.
Broadcom
| Headquarters | 6405 Cavalcade Street, Bldg. 1, Houston, Texas 77026 |
| Revenue | 2500 Million Dollars |
| Number of Employees | 3894 |
Reladyne is a leader in lubricants, diesel exhaust fluid, fuel distribution, and more. Founded over a decade ago, RelaDyne is the result of a merger of 4 industry giants. They are active in over 190 locations.
According to a job opening for a regional sales manager at RelaDyne, they are looking for professionals who are proficient in Sage CRM.
Technology
In the tech fields, companies primarily use Sage CRM to integrate marketing, sales and financial data into a single centralized hub to streamline workflows.
Miles Data Technologies
| Headquarters | 6405 Cavalcade Street, Bldg. 1, Houston, Texas 77026 |
| Revenue | 2500 Million Dollars |
| Number of Employees | 3894 |
Miles Data Technologies is a systems integrator for barcodes and printing systems. They primarily cater to industries such as manufacturing, distribution, healthcare, and more.
According to the success story posted by Sage, Miles Data Technologies were able to increase employee count by 40%, and revenue close to 80% in just 4 years after implementation.
Publishing Industry
In the publishing industry, Sage CRM is a highly dependent upon software, which enables businesses to unify marketing and sales with back office data. They can also use the CRM software to track entire ad sales cycles.
Goodheart-Willcox
| Headquarters | 18604 West Creek Drive, Tinley Park, Illinois 60477-6243, United States. |
| Revenue | 60.812 Million Dollars |
| Number of Employees | 63 |
Goodheart-Willcox is an established publisher of educational resources, based in the United States of America. Their primary areas of publishing are trades, health, physical education, career, and much more.
According to the LinkedIn profile of a current employee, the company has used Sage CRM to add new contacts, enter sales calls, and more.
Financial Services
The financial services industry primarily uses the Sage CRM software to improve sales, eliminate data silos, and streamline customer relationships.
Public Agency Retirement Services (PARS)
| Headquarters | 364 St Vincent St, Barrie, ON L4M 4A5, Canada |
| Revenue | 13 Million Dollars |
| Number of Employees | 51-100 |
Public Agency Retirement Services (PARS) is an organization that helps public agency clients with tailored solutions to manage pension and other obligations. The company is based out of Canada and employees around 100 professionals.
According to a document released by Sage, PARS utilizes the Sage CRM software as a centralized platform to manage the financial aspects of the business and also manage regulatory compliance.
Food and Beverage
The food and beverage industry is known to use the Sage CRM software primarily for its 360-degree customer view feature. Teams can use the 360-degree access to understand a client’s past order, and provide more personalized choices and responses.
Second Cup Coffee Co.
| Headquarters | 5915 Airport Rd Ste 630, Mississauga, Ontario, L4V 1T1, Canada |
| Revenue | 9.4 Million Dollars |
| Number of Employees | 2000 |
The Second Cup Coffee Co. is a Canadian coffee retailer that is globally renowned for its quality beans and innovative, and impressive sourcing method. With over 300+ stores in Canada, they are the leading coffee providers in Canada.
According to this document posted by Sage, after implementing Sage CRM and integrating it with Sage 300, they saw rapid expansion which led them to become the largest coffee retailers in Canada.
Spectator Sports
The spectator sports industry use Sage CRM for leveraging its features in finance, HR, payroll and more. Also, the software offers integration capabilities enable them to get analytical reports on fans and various other performance insights.
Australian GP Corporation
| Headquarters | Level 5/616 St Kilda Rd, Melbourne VIC 3004, Australia |
| Revenue | 140.603 Million Dollars |
| Number of Employees | 96 |
The Australian GP Corporation is a government sports body that is responsible for staging motorsports events such as Formula 1® Australian Grand Prix, which happens at Alberta Park and the Australian Grand Prix, which happens in Philip Island.
According to this success story posted by Sage, AGPC has integrated Sage CRM with Sage 300 to manage corporate customer data, finance and corporate relationships that is crucial for business.
Waste Management Industry
Businesses in the waste management industry uses Sage CRM as a central platform, where customer data is consolidated, and operations are streamlined.
Lincoln Waste Solutions
| Headquarters | 21 Griffin Rd N Suite 102, Windsor, CT 06095 |
| Revenue | 6.3 Million Dollars |
| Number of Employees | 30 |
Lincoln Waste Solutions is a waste management solutions company based out of the USA that streamlines waste management, and provides cost savings for its clients in the USA and Canada.
According to the case study published by Sage, Lincoln waste solutions use Sage CRM as a single source of truth where sales, marketing, and customer service are integrated. This helped them improve operational efficiency, and take data-backed decisions that propel business forward.
Manufacturing Industry
Companies in the manufacturing industry use Sage CRM to automate workflows, streamline marketing and sales processes and as a single source of truth where data from all departments is stored. This ensures that teams have a 360 degree customer view, and eliminates data silos between teams.
Ultrafabrics
| Headquarters | 21 Griffin Rd N Suite 102, Windsor, CT 06095 |
| Revenue | 6.3 Million Dollars |
| Number of Employees | 30 |
Ultrafabrics is a manufacturing company that produces high-quality and high-performance polyurethane fabrics which are produced as a sustainable alternative to animal hides like leather.
According to a job opening posted on study smarter, the company is looking for sales managers with proficiency in Sage CRM.
Metrohm-Peak
| Headquarters | 12521 Gulf Fwy, Houston, TX 77034 |
| Revenue | 9.2 Million Dollars |
| Number of Employees | 51-200 |
Metrohm-Peak is a leading distributor and service provider of ion chromatography instrumentation.
According to this document released by Sage, the CFO has commented that the company has successfully provided a higher quality of service while reducing the operational cost.
Flags Unlimited
| Headquarters | 364 St Vincent St, Barrie, ON L4M 4A5, Canada |
| Revenue | 10 Million Dollars |
| Number of Employees | 80 |
Flags Unlimited is a Canadian flag making and fabric printing specialist that produces over 1 million flags annually. They also have products like tents and banners, and were established in 1966.
After Flags Unlimited implemented Sage, their sales teams were able to track and analyses how the company was performing. They were also able to analyze and reiterate plans with data-backed decisions.
Companies That Have Historically Used Sage CRM
- Viola Water Solutions: The Company used to be a customer of Sage CRM back in 2013, then later migrated to Salesforce.
- HP: HP was one of the more popular customers of Sage CRM almost 2 decades ago. Now, they’ve migrated to Microsoft Dynamics CRM.
- Konica Minolta: The tech company has been a customer of Sage CRM more than 15 years ago. Currently, they use Salesforce as their primary customer relationship management software.
False Information on the Companies that use Sage CRM
Unreliable data is a modern-day threat the digital world is yet to overcome. With the influence of AI skyrocketing, the internet is proliferated by data that is either false or a hallucination by AI.
For instance, a simple “list of companies that use Sage CRM” can give you the following output. It may seem accurate, but in reality, it is far from it. Our team has spent countless hours on the web to discover the truth and debunk “accurate information” conceived by artificial intelligence.
| Company Name | Current CRM Software |
|---|---|
| Mitie | Salesforce |
| Cognizant | Salesforce |
| Infosys | Dynamics 365 |
| IBM | Salesforce |
| Arthur J. Gallagher & Co | Salesforce |
In an era where every data point is questioned for its authenticity, the right data solutions provider is not a luxury, rather, a necessity. This is where InfoClutch comes into play.
With a team of veteran data experts, we’ve spent countless hours sourcing data from the most authentic data sources, run multi-stage filtration processes, and using the latest technology to double-check data to ensure that you get only the best.
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Conclusion
Sage CRM is a name that requires no introduction in the world of CRM. With its customer centric features and competitive pricing, the software has racked up thousands of customers on a global scale.
If you’re on the lookout for in-depth data that pertains to customers that use Sage CRM, then check out the Sage CRM customer list curated by the experts at InfoClutch! Fill out the form today, and our team will get back to you!