-
What is Salesforce Sales Cloud?
It is a cloud based customer relationship management software built specifically to cater to the needs of the sales process. -
What are the features of Salesforce Sales Cloud?
It has features such as like lead and opportunity management, pipeline tracking, sales forecasting, AI-driven insights, and automation. -
What is the market share of Salesforce Sales Cloud?
Salesforce Sales Cloud is an industry leader with 23.9% market share among CRM vendors. -
What are the top companies using Salesforce Sales Cloud?
Spotify, Panasonic, Schneider Electric, Volkswagen, Ford are some of the top companies using it.
Key Takeaways: This blog will take you through an overview of Salesforce Sales Cloud packed with information about its features, market share, and the top companies using it. Most importantly, it comes with an in-depth list of companies using Salesforce Sales Cloud categorized according to the industries they belong to.
Introduction
Salesforce is an American cloud-based software company that has been leading innovation in customer relationship management technology for over two decades now. Their single platform hosts data tools, artificial intelligence, and best-in-class apps for sales, service, marketing, commerce, and IT.
Salesforce also uses its AI agent, Agentforce, which assists users with tasks and helps them serve customers better by boosting efficiency.
This blog brings forward a general discussion of the software, its features and benefits. Reading it will help you make an informed decision before purchasing our Salesforce Sales Cloud Customers List.
Salesforce Sales Cloud Overview
Salesforce Sales Cloud is a CRM platform that automates tasks for sales representatives to enhance their productivity levels. It is a central hub for sales that connects to a larger network of Salesforce solutions creating an ecosystem that fully supports the entire sales lifecycle.
Sales Cloud was rebranded to Agentforce Sales in late 2024. The platform is the entry point for most companies into the world of Salesforce Sales Cloud applications and solutions.
Most companies start with it and then purchase more products from the suite over time.
What are the Features of Salesforce Sales Cloud CRM?
Since the launch of Agentforce, Salesforce has been continuously integrating agentic AI into all of its systems. It’s rebranding represents its new agentic capabilities.
Here are some features that make it an indispensable choice for a list of companies using Salesforce Sales Cloud:
- Automatic Lead Engagement: Salesforce has implemented Agentforce to chat with new prospects, answer their queries, and solve any issues that may arise in the process. Besides that, it can also identify high-value prospects, qualify them as a lead and send that information to the sales representatives. Once converted, Agentforce can book meetings for product or service discussions.
- Conversation Recap: When talking to potential buyers, Agentforce can automatically join the call and record it to generate recaps later on. It helps sales representatives take notes and go back to any missed points.
- Intelligent Quoting: Salesforce Sales Cloud AI applies business and finance rules to the customer quotes while taking into account customer wants, business context, and expectations. This makes the whole process almost 75% faster than manual quoting and ensures lead engagement due to shorter wait times.
- Automated Outreach: It uses existing customer data to draft personalized emails, which can help sales representatives manage high-volume prospecting and multi-channel sales actions. Agentforce also reroutes incoming leads to the right sales representatives and provides updates on possible opportunities. Reps are also automatically reminded to take follow-up calls. The CRM system updates information continuously for seamless data flow between departments.
What is the Market Share of Salesforce Sales Cloud CRM?
Reports suggest that as of 2025, Salesforce Sales Cloud CRM has an estimated market share of 23.9% and has the highest revenue among all of its competitors. The International Data Corporation has crowned Salesforce as the #1 CRM vendor for the 12th consecutive year.
What are the List of Companies Using Salesforce Sales Cloud?
| Company | Website | Headquarters | Employees | Revenue in Billions | Industry | Proof |
|---|---|---|---|---|---|---|
| Volkswagen Group | www.volkswagen-group.com | Berliner Ring 2, Wolfsburg, Niedersachse, Germany | 679,472 | $378.6 Billion | Motor Vehicle Manufacturing | A customer story explain how Volkswagen used it to deliver standout customer experiences. |
| Ford Motor Company | www.ford.com | One American Road, Dearborn, Michigan, USA | 259,257 | $184.9 Billion | Motor Vehicle Manufacturing | A Salesforce post shows that Ford used it to unify customer data under one platform. |
| Fed Ex | www.fedex.com | 3650 Hacks Cross Rd, Memphis, Tennessee, USA | 505,000 | $87.9 Billion | Transportation & Logistics | FedEx used Salesforce Sales Cloud to reactive dormant accounts and recover lost opportunities. |
| Prudential | www.prudential.com | 751 Broad Street, Newark, New Jersey, USA | 27,845 | $70.4 Billion | Financial Services | A blog shows how Prudential’s retirement sales team used Sales Cloud |
| Panasonic | www.panasonic.com | Ooaza Kadoma, 1006, Kadoma-shi, Osaka, Japan | 207,548 | $53.5 Billion | Manufacturing | A post on Salesforce website writes how Panasonic is implementing Sales Cloud in their systems. |
| Schneider Electric | www.se.com | 35 Rue Joseph Monier, Rueil Malmaison, Paris, France | 160,000 | $44.3 Billion | Manufacturing | A customer story writes how Schneider Electric gained a 30% reduction in time to close sales leads. |
| Spotify | www.lifeatspotify.com | Regeringsgatan 19, Stockholm, Sweden | 7261 | $18.2 Billion | Audio and Media Services | A report analyzes how Spotify boosted advertising sales with Salesforce Sales Cloud |
| Uber Eats | www.ubereats.com | 1455 Market St #400, San Francisco, California, USA | 1572 | $13.7 Billion | Transportation & Logistics | A case study shows that Uber Eats used it to make their sales process faster. |
| Pirelli | www.pirelli.com | Viale Piero e Alberto Pirelli 25, Milan, Italy | 30,500 | $7.8 Billion | Manufacturing | A post explains how Pirelli used Sales Cloud to adopt a B2B2C consulting model. |
| Santander UK | www.santander.co.uk | 2 Triton Square, Regent’s Place, London, United Kingdom | 18000 | $6.3 Billion | Financial Services | A success story discusses how Santander UK used it to support international trade. |
| Pearson | www.pearson.com | 80 Strand, London, United Kingdom | 24,000 | $4.7 Billion | Education | Pearson used Salesforce Sales Cloud to personalize learning journeys for students. |
| Formula One Group | www.corp.formula1.com | 2 St. James’s Market, London, United Kingdom | 750 | $3.4 Billion | Motorsport | A blog post shows how Formula 1 is giving personalized fan service with Salesforce Sales Cloud. |
| Remarkable | www.remarkable.com | Fridtjof Nansens vei 12, Oslo, Norway | 500 | $0.4 Billion | Manufacturing | A Salesforce story explains how Remarkable used it to deliver better customer support. |
Want More Company Names? Purchase Our Salesforce Sales Cloud Customers List
How Do Companies Use Salesforce Sales Cloud?
Financial Services Industry
Financial Institutions use Salesforce Sales Cloud for unified customer views, accelerated customer onboarding and AI-driven insights to improve productivity across all financial sectors.
Prudential Financial
| Headquarters | New Jersey |
| Revenue | $70.4 Billion |
| Employee Count | 27,845 |
Prudential Financial: It is an American financial services company that has been in the industry for more than 150 years. It specializes in insurance, retirement planning, and investment management.
This success story mentions how Prudential chose Sales Cloud to bring AI and automation into their systems so that their sales professionals can work faster and build meaningful relationships with their customers.
Santander UK
| Headquarters | London |
| Revenue | $6.3 Billion |
| Employee Count | 18000 |
Santander UK: It is a retail and commercial bank operating as a UK subsidiary of the Spanish bank, Banco Santander. It provides mortgages, loans, credit cards and much more.
A blog by Salesforce posts how Santander UK integrated Sales Cloud with Experience Cloud to notify managers and experts of new sale opportunities for a smooth workflow experience.
Motor Vehicle Manufacturing Industry
Volkswagen Group
| Headquarters | Germany |
| Revenue | $378.6 Billion |
| Employee Count | 679,472 |
Volkswagen Group: It is a German automotive giant that owns iconic car brands like Audi, Porsche, Lamborghini, and Skoda among others. It produces mass-market cars, luxury sports car as well as commercial vehicles.
This Salesforce post shows how Volkswagen is using Sales Cloud along with Marketing Cloud to observe buyer journeys on their websites. For interested buyers, it will provide a targeted ad pop-up, offer a test drive or give a tailored initial quote for them.
Ford Motor Company
| Headquarters | Michigan |
| Revenue | $184.9 Billion |
| Employee Count | 259,257 |
Ford Motor Company: It is an American automobile manufacturer that is known for mass-producing affordable vehicles and the innovation of the moving assembly line in manufacturing.
This customer success story shows how Ford used Sales Cloud capabilities to provide real time updates for new car purchasers. The buyer can check the vehicle location from the point of reservation until the final delivery. The updates are sent via SMS or email.
Manufacturing Industry
The manufacturing industry is heavily dependent on Salesforce Sales Cloud for demand forecasting, process automation and efficient supply chain management. It connects the entire value chain from demand to delivery as well as after sales support.
Remarkable
| Headquarters | Norway |
| Revenue | $0.4 Billion |
| Employee Count | 500 |
Remarkable: It produces digital tablets with a paper-like feel used for note taking, reading and sketching. Their aim is to replace traditional notebooks with Remarkable tablets.
This article talks about how Remarkable saw active increase in workflow with the help of Agentforce Sales. It handled growing case volumes and supported the sales process. Purchase history and preferences were saved to provide a deep understanding of the customer base.
Panasonic
| Headquarters | Japan |
| Revenue | $53.5 Billion |
| Employee Count | 207,548 |
Panasonic: It is a Japanese electronics manufacturers producing a wide range of home appliances, automotive technology and industrial devices. Panasonic’s goal is to bring innovation, comfort and convenience to living and working spaces worldwide.
A report by Salesforce mentions how Panasonic is leveraging Sales Cloud to manage and strengthen company relationship with its dealers. Since it has a diverse product portfolio, dealers are crucial in delivering the products worldwide.
Schneider Electric
| Headquarters | France |
| Revenue | $44.3 Billion |
| Employee Count | 160,000 |
Schneider Electric: It is an energy management and automation company providing digital solutions for sustainable energy usage at homes, commercial buildings, data centers and industries.
This blog discusses how Schneider Electric used Sales Cloud to unify customer data under one single platform. Agentic AI capabilities enabled sales representatives to focus on the best sales opportunities and identify potential clients.
Pirelli
| Headquarters | Italy |
| Revenue | $7.8 Billion |
| Employee Count | 30,500 |
Pirelli: It is a high-performance tire manufacturer for cars, motorcycles, and bicycles based in Italy. Pirelli’s is famous for providing performance tires for racing applications in Formula 1.
A Salesforce customer insight story says Pirelli leveraged Sales Cloud for their new approach of data-driven sales recommendations. Existing data was used to forecast tire demand, saving inventory space at dealerships by eliminating unnecessary purchases.
Education Industry
The education industry uses Sales Cloud to engage with prospective students, provide self-service support portals and automate admissions, marketing and assessment processes. Students get a personalized experience while employees get an overview of the student lifecycle.
Pearson
| Headquarters | London |
| Revenue | $4.7 Billion |
| Employee Count | 24,000 |
Pearson: It is an educational publishing and services company that provides learning materials, assessments and qualifications standards for students, educators and professionals worldwide. Pearson provides them with opportunities to learn and upskill.
This article by Salesforce shows how Sales Cloud is used in combination with other Agentforce 360 platforms like Service Cloud and Marketing Cloud to share personalized outreach campaigns. Reps can track everything in Sales Cloud and provide updates to other teams about fresh recruits.
Motorsport Industry
Sales Cloud helps companies in the motorsport elevate online fan experience by reducing website response times, opening intuitive self-service portals and AI assisted navigation of fans through standard issues.
Formula One Group
| Headquarters | London |
| Revenue | $3.4 Billion |
| Employee Count | 750 |
Formula One Group: It is a group of companies that handles F1’s commercial and promotional activities. The group manages media rights, sponsorships, race promotion and overall marketing for the motorsport spectacle.
A report by Salesforce shows how the commercial sponsorship teams use Sales Cloud to track deals with a chance of turning into potential partnerships. They also leveraged the platform to pitch ideas to new sponsors and sell to a segmented audience.
Transportation and Logistics Industry
Sales Cloud improves logistics operations by offering tracking and routing capabilities in real time. It can handle quoting and booking processes leading to faster service and stronger customer relationships.
Fed-Ex
| Headquarters | USA |
| Revenue | $87.9 Billion |
| Employee Count | 505,000 |
Fed-Ex: It is a global courier service company and one of the first to offer overnight delivery services. FedEx combines transportation, e-commerce, and supply chain management to help businesses get their shipments on time.
This blog shows how they used Sales Cloud to manage inactive signed shipping contracts. Sales Cloud was used to alert the assigned sales rep if the contracted shipment did not move within the decided timeframe. Sales Cloud reminded sales representatives to follow up and send reactivation emails.
Uber Eats
| Headquarters | California |
| Revenue | $13.7 Billion |
| Employee Count | 1572 |
Uber Eats: It is an online food ordering and delivery platform operated by Uber. Users can browse through local restaurant menus and grocery stores to place orders for delivery or pickup.
A post mentions that Uber Eats used Sales Cloud for lead and contract management. This allowed their sales representatives to build flexible quotes for merchants across different regions and convert them into Uber Eats partners. It also gave them an easy way to visualize their sales pipeline for improved efficiency.
Audio and Media Services Industry
For audio and media industry, Salesforce Sales Cloud can create personalized web content for higher quality ads. It also gives advertisers real time information about the audience’s interactions with the ads. Advertisers can use AI services to score opportunities and produce targeted campaigns.
Spotify
| Headquarters | Sweden |
| Revenue | $18.2 Billion |
| Employee Count | 7261 |
Spotify: It is a leading audio streaming service started in Sweden with global operations. It has more than 713 million users, 100 million songs and 7 million podcasts on its platform. Listeners can use the free or the paid premium version.
This blog post writes about how Spotify’s advertising reps made use of dashboards powered by Sales Cloud giving them a full picture of the sales pipeline. It helped them close deals faster, increase ads outreach and use dashboard analytics to monitor customer satisfaction, revenue performance, product adoption etc.
How to Find Data on Companies Using Salesforce Sales Cloud?
The benefits of Salesforce Sales Cloud has been felt by almost 150,000 customers from companies all around the world. This figure does not represent concurrent users but rather all old and new users of Salesforce. Some of them are existing users while others have migrated to different CRM providers. Therefore, manually sifting through companies’ websites for data on Salesforce Sales Cloud usage is an impossible task. It would take an untrained person months, if not years, to complete it.
Let’s not forget that the internet is an unreliable source of information, especially now with the rise of AI. You need to be careful of misinformation and fake data that are floating around on the internet.
Your easy solution to this? Get accurate information from data experts like InfoClutch. We have over 15 years of experience compiling data and supporting companies with their outreach efforts. Forget manual searching because our expert team will help you get the data you need quickly in no time.
So if you want data that is updated, verified, and refreshed every 45 days, connect with us today!
Companies That Previously Used Salesforce Sales Cloud
Many companies seek alternatives to Salesforce when it no longer benefits their business or is too expensive for continued implementation. The market has come up with other CRM vendors who offer much affordable pricing structures.
Let’s look at some companies that moved away from Salesforce:
- Klarna: This 2024 news report explicitly mentions that Klarna stopped using Salesforce as its CRM. It has instead moved towards blending in-house and third party CRM tools to create a self-sustained CRM functionality.
- Marathon Realty: This blogpost shows how Marathon Realty was using Salesforce as its CRM vendor but had to drop it due to rigid payment structures. While looking for alternatives, they found Zoho CRM and stuck with it.
- IBsolution: A forum post on SAP provides details on how IBsolution moved from Salesforce to SAP because of a 50% hike while renewing their Salesforce license.
- ALTUS: A document published by Zoho shows how ALTUS stopped using Salesforce due to high costs and instead moved to Zoho CRM which had better customization options.
List of Companies Falsely Reported as Salesforce Sales Cloud Users
Relying on misinformation can easily ruin your campaign and outreach programs. AI overviews and search results sometimes present false information or hallucinated data. Check the table below for some quick search results on companies that use Salesforce Sales Cloud along with their actual customer relationship management system.
| Company Name | Actual CRM |
|---|---|
| Ernst & Young | Microsoft Dynamics 365 |
| Mitsubishi Fuso | SAP |
| American Airlines | Oracle Siebel |
| Urban Element | Zoho CRM |
| Zoom | Service Now |
| Airbus | SAP |
| T-Mobile | Oracle Siebel |
| Astra Zeneca | Service Now |
Conclusion
A business grows by staying on trend with changing markets. Salesforce exemplifies this by maintaining its industry leadership through continuous product development. With the launch of the new agentic layer of functions, Salesforce has solidified its position as a long-term CRM provider.
This blog provided information on Salesforce, particularly Sales Cloud, and listed companies and industries that are the major beneficiaries of the software. But keep in mind that data from an informative blog like this will not improve your marketing efforts. For that purpose, you need data that can be built upon and delivers actionable results.
That’s where InfoClutch can help you. We have a database of companies that use Salesforce Sales Cloud, including but not limited to job titles, websites, contact information, and more.
Let InfoClutch provide the data you need to stay ahead of the competition.
Get in touch by filling out the form, and we’ll curate a Salesforce Sales Cloud customers list just for you!
