Mission:
The mission of AT&T is using technical innovations for the benefit of AT&T and its customers with the help of right implementation of the next-generation technologies and network advancements in AT&T's services and operations.
Vision:
Enriching our customers' personal lives and making their businesses more successful by bringing to market exciting and useful communications services, building value in the process.
Core Values:
Think Big
Live True
Be There
Pursue Excellence
Embrace Freedom
Stand for Equality
Inspire Imagination
The Success Journey:
In 1893, Bell’s patent on the telephone expired
In 1899, American Telephone and Telegraph company bought assets of American Bell
In 1925 AT&T created a new unit called the Bell Telephone Laboratories
In the year 1968, the Federal Communications Commission allowed other devices to be connected to AT&T
In 1982, US regulators broke the monopoly of AT&T
In 1991, the company discontinued telegraph services
In 2005, the company was rebranded as AT&T Corporation
In 2013 AT&T announced its expansion into Western US, Latin America
In 2013, AT&T made a revenue of $128.752 billion
In 2014, AT&T purchased the Mexican cellular carrier lusacell
In 2015, it purchased DirecTV
In 2015, AT&T, became a $166 billion multinational communication leader
In 2016, AT&T announced to acquire Time Warner for $85.4 billion
In 2017, AT&T introduced a cloud-based DVR
In 2018, AT& T was ranked 9th on the fortune 500 companies list
Where AT&T stands today?
Statement by Kim Keating, Assistant Vice-President at AT&T: "Our customers demand ‘anywhere, anytime, any device’ connectivity from AT&T, and they have that same expectation when they have a question or issue. In fact, 76% of wireless customers now prefer to resolve issues through digital channels. In response, we’ve set a goal of handling 80% of all customer transactions via digital by 2020."
AT&T’s contribution during the pandemic:
On June 23, 2020, AT&T announced it would contribute around $3.5 million to California community-based organizations. The organization is providing relief to small businesses, the front-line health workers, and other underprivileged communities.
AT&T aims to provide uninterrupted telecommunication service as a huge number of white-collar professionals work from home. AT&T’s wireless usage increased by 29% at the end of March when compared to the same day of last year.
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